Seasonal Wine Club Representative

May 15, 2024
$17 - $24 / hour
Urgent
Application ends: June 30, 2024
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Job Description

A Seasonal Wine Club Representative job in Woodinville, WA is available at Chateau Ste. Michelle. This role provides exceptional customer service experiences for Vintage Reserve Club Members and helps support in relation to conducting tastings, club marketing, reporting, events, and strategic planning.

This is a seasonal, part time hourly role that is eligible for tips. Seasonal roles are typically April – October, or as seasonal business needs require.

Ste. Michelle Wine Estates is a premium wine company that is proud to call the greater Seattle area our home. We are a collection of distinctive wine estates and maker of some of the finest wines in the world because we value our vineyards and the art of winemaking. This focus has resulted in our ability to offer our consumers extraordinary and distinctive wines from some of the best regions in the world.

Wine Club Representative job responsibilities include:

• Greet and provide accurate information about the company/winery to visiting guests, as well as over the phone
• Respond to in-bound calls and emails and make out-bound calls related to general customer inquiries
• Assist in the planning & coordination of club and special events
• Drive revenue by selling wine and merchandise to wine club members
• Conduct winery tours, tastings, and events for wine club members
• Operate POS/registers to sell wine, merchandise, wine club memberships and to collect wine tasting fees as needed
• Assist with fulfillment of wine club and eCommerce orders as necessary, including pulling, packing, and processing wine orders for delivery, as well as curbside pickup

Position Requirements:

• Must be at least 21 years of age with High School diploma or equivalent
• MAST Class 12 and Food Handlers Permit required
• Outstanding customer service skills and a minimum of 2+ years in a customer service position
• Strong attention to detail, problem solving, written, and verbal communication skills
• Ability to work in a fast-paced, changing environment
• Proficiency in Point of Sales (POS) systems and computer skills required
• History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies

Physical Requirements:

• Ability to lift and carry up to 50 pounds.
• Able to stand on feet for majority of the shift.

Your Compensation:

$17.10 – $24.42 per hour based upon relevant experience.

At Ste. Michelle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate’s prior experience and education level as it pertains to the role.

Benefits of working with Ste. Michelle Wine Estates:

Our Total Rewards programs are designed to attract, motivate, and retain talented, curious people with a passion for innovation, collaboration, continuous improvement, and growth.

We offer leading programs that inspire and reward superior performance and foster an inclusive, diverse, and healthy workforce.
• Health Care Coverage including medical, dental, vision & prescription – eligible on date of hire for full-time employees
• Paid Vacation & Holidays
• 401(k) with Employer Match and Supplemental Contribution
• Employee Wine Discounts

Culture at Ste. Michelle:

We Challenge: We are driven to succeed in everything we do, and we challenge ourselves and our team to perform at the highest level.

We Care: We put people first – our team, our consumers, our customers, our communities.

We Collaborate: We believe there is nothing we can’t accomplish – together – and we believe lifting up those around us is essential to achieving both individual and collective success.

Harvest your potential, Uncork the possibilities! If you are interested in our Wine Club Rep role at Chateau Ste. Michelle, please apply now.

Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the EEOC’s “Equal Employment Opportunity is The Law” poster.